Disabled Addins when launching from Outlook

[k***@hotmail.co.uk]

I have a set of global templates stored in the STARTUP folder. They
perform a variety of functions customising Word for use in our company.

We have recently found there there seems to be a problem when printing
an attachment in an email message.

We get a compile error "Compile error on hidden module bPrint"

We can then see that one of the templates has been disabled, and have
to enable it in the list found in Help, About MS Word.

Has anyone seen this before or have any idea what might be causing it?

Many thanks, K

[Charles Kenyon]

I would advise not opening or printing (which requires opening) any
attachment directly from Outlook. Instead save to hard drive, open in Word,
print.
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide

See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome!

My criminal defense site: http://addbalance.com
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Post by k***@hotmail.co.uk
I have a set of global templates stored in the STARTUP folder. They
perform a variety of functions customising Word for use in our company.
We have recently found there there seems to be a problem when printing
an attachment in an email message.
We get a compile error "Compile error on hidden module bPrint"
We can then see that one of the templates has been disabled, and have
to enable it in the list found in Help, About MS Word.
Has anyone seen this before or have any idea what might be causing it?
Many thanks, K

[Kelw]

Thanks, I know this is the ideal, but I have to cater for a lot of
users, and I can't guarantee that they'll follow my instructions. I
need to be sure that this addin will load no matter how they open Word.

It does work fine most of the time, but occasionally someone gets this
fault. I want to track down why this is happening.

Any suggestions greatly appreciated