Add-in: Remove Hidden Data PROBLEMS

Discussion:

(too old to reply)

greg

2004-08-02 21:27:49 UTC

Hello,

Our firm has installed globally the Office 2003/XP Add-in: Remove Hidden
Data.

http://www.microsoft.com/downloads/details.aspx?FamilyID=144e54ed-d43e-42ca-bc7b-5446d34e5360&displaylang=en

There seems to be major problems with this.

If any 2 applications try and launch word you get an error to save
normal.dot.

For instance Outlook launches winword. If you have word as your default
mail editor.

Then we have a custom application that launches word. Here is the code.

Set oWordApp = CreateObject("Word.Application")
Set wordDocument = oWordApp.Documents.Open("c:\x.doc")
wordDocument.Save
wordDocument.Activate
wordDocument.Close False
oWordApp.Quit

If you run outlook then this code you will get a message that normal.dot is
locked and prompt to save it.

If you un-install the Add-in: Remove Hidden Data everything works fine.

Why does the add-in seem like it is trying to modify the normal.dot?

I can understand when you first install it? But why always?

Anyone else see this?

MS - do you have a fix yet for this?

Doug Robbins

2004-08-02 23:34:56 UTC

Permalink

See the Knowledge Base Article "Known issues with the Remove Hidden Data
add-in for Office 2003 and Office XP" at:

http://support.microsoft.com/default.aspx?scid=kb;en-us;834636&Product=wd2002
--
Please respond to the Newsgroup for the benefit of others who may be
interested. Questions sent directly to me will only be answered on a paid
consulting basis.

Hope this helps,
Doug Robbins - Word MVP

Post by greg
Hello,
Our firm has installed globally the Office 2003/XP Add-in: Remove Hidden
Data.
http://www.microsoft.com/downloads/details.aspx?FamilyID=144e54ed-d43e-42ca-bc7b-5446d34e5360&displaylang=en
There seems to be major problems with this.
If any 2 applications try and launch word you get an error to save
normal.dot.
For instance Outlook launches winword. If you have word as your default
mail editor.
Then we have a custom application that launches word. Here is the code.
Set oWordApp = CreateObject("Word.Application")
Set wordDocument = oWordApp.Documents.Open("c:\x.doc")
wordDocument.Save
wordDocument.Activate
wordDocument.Close False
oWordApp.Quit
If you run outlook then this code you will get a message that normal.dot is
locked and prompt to save it.
If you un-install the Add-in: Remove Hidden Data everything works fine.
Why does the add-in seem like it is trying to modify the normal.dot?
I can understand when you first install it? But why always?
Anyone else see this?
MS - do you have a fix yet for this?

Jay Freedman

2004-08-03 00:40:14 UTC

Permalink

Aside from the specific shortcomings of the RHD add-in, you can try to
make your custom application more robust. The article at
http://www.word.mvps.org/faqs/interdev/ControlWordFromXL.htm shows how
to attempt first to get an existing Word object if there is one, using
GetObject, and then start a new one only if that fails. This method
may eliminate the in-use error.

--
Regards,
Jay Freedman http://aspnet2.com/mvp.ashx?JayFreedman
Microsoft Word MVP FAQ: http://word.mvps.org

Post by Doug Robbins
See the Knowledge Base Article "Known issues with the Remove Hidden Data
http://support.microsoft.com/default.aspx?scid=kb;en-us;834636&Product=wd2002
--
Please respond to the Newsgroup for the benefit of others who may be
interested. Questions sent directly to me will only be answered on a paid
consulting basis.
Hope this helps,
Doug Robbins - Word MVP

greg

2004-08-03 16:06:54 UTC

Permalink

thanks...
I will give these a try

Post by Jay Freedman
Aside from the specific shortcomings of the RHD add-in, you can try to
make your custom application more robust. The article at
http://www.word.mvps.org/faqs/interdev/ControlWordFromXL.htm shows how
to attempt first to get an existing Word object if there is one, using
GetObject, and then start a new one only if that fails. This method
may eliminate the in-use error.
--
Regards,
Jay Freedman http://aspnet2.com/mvp.ashx?JayFreedman
Microsoft Word MVP FAQ: http://word.mvps.org

Post by Doug Robbins
See the Knowledge Base Article "Known issues with the Remove Hidden Data

http://support.microsoft.com/default.aspx?scid=kb;en-us;834636&Product=wd20

Post by Jay Freedman

Post by Doug Robbins
--
Please respond to the Newsgroup for the benefit of others who may be
interested. Questions sent directly to me will only be answered on a paid
consulting basis.
Hope this helps,
Doug Robbins - Word MVP

Post by greg
Hello,
Our firm has installed globally the Office 2003/XP Add-in: Remove Hidden
Data.

http://www.microsoft.com/downloads/details.aspx?FamilyID=144e54ed-d43e-42ca-bc7b-5446d34e5360&displaylang=en

Post by Jay Freedman

Post by Doug Robbins

Post by greg
There seems to be major problems with this.
If any 2 applications try and launch word you get an error to save
normal.dot.
For instance Outlook launches winword. If you have word as your default
mail editor.
Then we have a custom application that launches word. Here is the code.
Set oWordApp = CreateObject("Word.Application")
Set wordDocument = oWordApp.Documents.Open("c:\x.doc")
wordDocument.Save
wordDocument.Activate
wordDocument.Close False
oWordApp.Quit
If you run outlook then this code you will get a message that

normal.dot

Post by Jay Freedman

Post by Doug Robbins

Post by greg
is
locked and prompt to save it.
If you un-install the Add-in: Remove Hidden Data everything works fine.
Why does the add-in seem like it is trying to modify the normal.dot?
I can understand when you first install it? But why always?
Anyone else see this?
MS - do you have a fix yet for this?