Word Crash

[jtmp]

I am runnig Win XP on Dell GX280 machine network wide. We use the Office XP
suite with Softwise Innova 5.1.5 version. The problem that is occurring is
when my users save a document that they have worked on sometime or maybe 5
minutes they save the doc and word freezes BTW we are using Hummingbird DM5
for our document management system. Has anyone found this problem in their
environment?

[zkid]

My goodness, that's special, isn't it?!

Several questions:

1. The documents that freeze - is it all docs, or just docs created with
the Softwise macro package/templates?

2. Is it only Word docs, or are you having the same problem with
spreadsheets?

2. Re: DocsOpen, when attempting to retrieve an existing doc, are you
receiving notifications that a user is still in the document after he/she has
exited properly?

3. Have you tried saving docs around DocsOpen just directly to disk> If
so, are those freezing up also?

Post by jtmp
I am runnig Win XP on Dell GX280 machine network wide. We use the Office XP
suite with Softwise Innova 5.1.5 version. The problem that is occurring is
when my users save a document that they have worked on sometime or maybe 5
minutes they save the doc and word freezes BTW we are using Hummingbird DM5
for our document management system. Has anyone found this problem in their
environment?